Terms & Conditions

1. General Terms

By accessing and placing an order on our Application/Website, you confirm that you are in agreement with and bound by the terms of service contained in the terms & conditions outlined below. These terms apply to the entire website, web application, and any email or other type of communication between you and us.

2. Definitions and key terms

For these terms & conditions:

Application: Kratemore web application owned by the Company designed to use the services.

Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.

Company: When this policy mentions “Company”, “we,” or “our,” it refers to IFP International Food Products LLC that is responsible for your information under this privacy policy.

Country: The United Arab Emirates – UAE

Customer: refers to the Company, organization, or person that signs up to use the Application services.

Device: any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit the Application and use the services.

IP address: Every device connected to the internet is assigned to a number known as an internet protocol (IP) address. The numbers are usually signed in geographical blocks. An IP address can often be used to identify the location from which a device is connecting to the internet.

Personnel: refers to individuals employed by IFP or under contract to perform a service on behalf of the parties.

Personal data: Any information that directly, indirectly, or in connection with other information – including a personal identification number – allows for the identification or identifiability of a natural person.

Service: refers to the service provided by IFP through its application as described in the relative terms (if available) and on this platform.

Third-Party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think might interest you.

Website: IFP site, which can be accessed via this URL.

You: a person or entity that is register with IFP through its application or website.

3. License:

  1. The company grants you a revocable, non-exclusive, non-transferable, limited license to download, install and use the Application strictly under the terms of this agreement. These terms and conditions are a contract between you and the Company that grants you a revocable, non-exclusive, non-transferable, limited license to download, install and use the Application strictly under the terms of this agreement.
  2. You agree not to, and you will not permit others to:
    • License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose or otherwise commercially exploit the service or make the platform available to any third party.
    • Modify, make derivative works of, disassemble, decrypt, reserve compile, or reserve engineer any part of the service.
    • Remove, alter or obscure any proprietary notice (including any notice of copyright or trademark) of or its affiliates, partners, suppliers, or the licensors of the service.

4. Return and Refund Policy and Liabilities:

By placing an order or making a purchase from us, you agree to the terms along with our privacy policy.

If, for any reason, you are not completely satisfied with any good or service that we provide, do not hesitate to contact us and we will discuss any of the issues you are going through with our product.

Any feedback, comments, ideas, improvements, or suggestion (collectively, “Suggestions”) provided by you to us with respect to the service shall remain the sole and exclusive property of us. We shall be free to use, copy, modify, publish, or redistribute the Suggestions for any purpose and in any way without any credit or any compensation to you.

Under no circumstances shall the IFP team be liable for any direct, indirect, special, incidental, or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use the materials on this site, even if IFP team or an authorized representative has been advised of the possibility of such damages.

IFP will not be responsible for any outcome that may occur during the usage of our resources.

We reserve the right to change prices and revise the resources usage policy at any moment.

5. Your Consent:

We have updated our terms & conditions to provide you with complete transparency into what is being set when you visit our site (website and application) and how it’s being used. By using our service, registering an account, or making a purchase, you hereby consent to our terms & conditions.

Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the terms and conditions of every site you visit. We have no control over and assume no responsibility for the content, terms, and conditions, or practices of any third-party sites or services.

6. Cookies:

We use “Cookies” to identify the areas of our website that you have visited and to enhance the performance and functionality of our service but are non-essential to their use. However, if you disable cookies, you may not be able to access functionality on our website and application correctly or at all. We never place personally identifiable information in cookies.

7. Changes To Our Terms & Conditions:

You acknowledge and agree that we may stop (permanently or temporarily) providing the service (or any features within the service) to you or users generally at our sole discretion, without prior notice to you as you may also stop using the service at any time without notifying us. You acknowledge and agree that we disable access to your account, you may be prevented from accessing the service, your account details, or any files or other materials which are contained in your account. In case we decide to change our terms & conditions, we will post those changes on this page, and/or update the terms & conditions modifications date below.

8. Modifications and Updates to Our Services:

We reserve the right to modify, suspend or discontinue, temporarily or permanently, the service or any service to which it connects, with or without notice and without liability to you.

We may from time to time provide enhancements or improvements to the features/functionality of the service, which may include patches, bug fixes, updates, upgrades, and other modifications (“Update”).

9. Updates to Our Terms:

We may change our service and policies, and we may need to make changes to these Terms so that they accurately reflect our service and policies. Unless otherwise required by law, we will notify you (for example, through our service) before we make changes to these Terms and allow you to review them before they go into effect. Then, if you continue to use the service, you will be bound by the updated Terms. If you do not want to agree to these or any updated Terms, you can delete your account.

10. Third-Party Services:

We may display, include or make available third-party content (including data, information, applications, and other services) or provide links to third-party websites or services (“Third Party Services”). You acknowledge and agree that we shall not be responsible for any third-party services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof.

We do not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services. Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties terms and conditions.

11. Term and Termination:

This agreement shall remain in effect until terminated by you or us. In its sole discretion, we may at any time and for any or no reason, suspend to terminate this agreement with or without prior notice. This agreement will terminate immediately, without prior notice from us, in the event that you fail to comply with any provision of this agreement. You may also terminate by deleting the service and all copies therefore from your device.

12. Indemnification:

You agree to indemnify and hold us and our parents, subsidiaries, affiliates, officers, employees, agents, partners, and licensors (if any) harmless from any claim or demand, including reasonable attorney’s fees, due to or arising out of your: (a) use of the services; (b) violation of this agreement or any law or regulation; or (c) violation of any right of a third party.

13. Limitation of Liability:

Notwithstanding any damages that you might incur, the entire liability of us under any provision of this agreement and your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by you of the service. To the maximum extent permitted by applicable law, in no event shall we or be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, for loss of data, or other information, for business interruption, for personal injury, for loss of privacy arising out of or any way related to the use of or inability to use the service, third-party software and/or third-party hardware used with the service, or otherwise in connection with any provision of this agreement), even if we have been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

14. No Warranties:

This service is provided to you (“AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, we, on our own behalf and behalf of our affiliates and our respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory, or otherwise, with respect to the service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, we provide no warranty or undertaking, and makes no representation of any kind that the service will meet your requirements, achieve any intended results, be compatible or work with any other software, websites, systems, or services, operate without interruption, meet any performance or reliability standards or be error-free or that any errors or defect can or will be corrected.

Without limiting the foregoing, neither we nor any provider makes any representation or warranty of any kind, express or implied: (i) as of the operation or availability of the service, or the information, content, and materials or products including thereon; (ii) that the service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided thought the service; or (iv) that the service, its servers, the content, or e-mails sent from or on behalf of us are free of viruses, scripts, Trojan horses, worms, malware, Time bombs or other harmful components.

15. Severability:

If any provision of this agreement is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest possible under applicable law and the remaining provisions will continue in full force and effect.

This agreement, together with the Privacy Policy and any other legal notices, published by us on the Services, shall constitute the entire agreement between you and us concerning the Services. If any provision of this agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this agreement, which shall remain in full force and effect. No waiver of any term of this agreement shall be deemed a further or continuing waiver of such terms or any other term, and our failure to assert any right or provision under this agreement shall not constitute a waiver of such right or provision.

16. Waiver:

Except as provided herein, the failure to exercise a right or to require performance of an obligation under this agreement shall not affect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute waiver of any subsequent breach.

No failure to exercise and no delay in exercising, on the part of either party, any right or any power under this agreement shall operate as a waiver of that right or power. Nor shall any single or partial exercise of any right or power under this Agreement preclude further exercise of that or any other granted herein. In the event of a conflict between this agreement and any applicable purchase or other terms, the terms of this agreement shall govern.

17. Intellectual Property:

Our platform and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection, and arrangement thereof), are owned by us, its licensors, or other providers of such material and are protected by and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. The material may t be copied, modified, reproduced, downloaded, or distributed in any way, in whole or in part, without the express prior written permission of us, unless and except as is expressly provided in these Terms & Conditions. Any unauthorized use of the material is prohibited.

18. Arbitration:

  • In the event of a dispute, you or us must give the other a notice of dispute, which is a written statement that sets forth the name, address, and contact information of the party giving it, the facts giving rise to the dispute, and the relief requested. You must send any Notice of Dispute via email to: (insert email) we will send any Notice of Dispute to you by mail to your address if we have it, or otherwise to your email address. You and us will attempt to resolve any dispute through informal negotiation within sixty (60) days from the date the Notice of Dispute is sent. After sixty (60) days, you or we may commence arbitration.
  • If you and u don’t resolve any Dispute by informal negotiation, any other effort to resolve the dispute will be conducted exclusively by binding arbitration as described in this section. You are giving up the right to litigate (or participate in as a party or class member) all disputes in court before a judge or jury. The dispute shall be settled by binding arbitration under the commercial arbitration rules of the Dubai International arbitration center. Either party any seek any interim or preliminary injunctive relief from any court of competent jurisdiction, as necessary to protect the party’s rights or property pending the completion of arbitration. Any and all legal, accounting, and other costs, fees, and expenses incurred by the prevailing party shall be borne by the non-prevailing party.

19. Entire agreement:

The agreement constitutes the entire agreement between you and us regarding your use of the service and supersedes all prior and contemporaneous written or oral agreements between you and us.

20. Contact us:

Do not hesitate to contact us in case of any queries or clarifications and the below email: info@ifp-ae.com

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